When you have an Accident or Claim
Bluenose Insurance Claims
Did you have an accident or do you need to make a claim? We are here 24 hours a day. To report a claim, please call Bluenose:
- Sydney: 902-562-1988
- St Peters: 902-535-1988
- Toll free: 1-877-565-1988
- After hours Cell: 902-631-1023
OR, if you know your Insurance Company and policy number you can call them directly at:
- Portage Mutual Insurance Company 1-800-565-1000
- Intact Insurance Claims 1-800-565-4040
- Sovereign General - 1-877-268-5888
- RSA (Royal Sun Alliance) 800-319-9993
- Aviva Elite 1-800-387-4518
- Nordique 1- 800-565-4040
- Totten 1-800-235-2447
It is important to review our accident checklist below to learn what information you need to record:
Auto Insurance Claims
When an accident occurs:
- Contact the police while at the accident scene
- Do not make any admissions of liability/fault, or attempt to settle the loss on your own.
- Important:Record the following information at the scene:
- Names and contact information of everyone involved
- Insurance carrier information of everyone involved
- Names and contact information of any witnesses
- Make, model, color and license plate number of all vehicles involved
- Location of the accident and identity of the policeman on scene
- Obtain any police report or accident report numbers, the officer's badge number
- Report to Bluenose Insurance (1-877-565-1988) or the emergency contact number on your insurance card to report the claim as soon as possible.
Property Insurance Claims
When a loss occurs:
- Contact local authorities, Police or Fire Department services if required.
- Take steps to secure the property and protect it from further damage if possible.
- Take photos or video of the scene if possible to help during the assessment.
- Do not discard damaged property or undertake repairs without approval from your insurance representative.
- Report to Bluenose Insurance (1-877-565-1988) or the emergency contact number on your insurance card to report the claim as soon as possible. Make sure you leave a contact number where we can reach you.